Woking, Surrey, 13 March 2025 – Invuse have always been dedicated to delivering outstanding user-centred services, from user research, accessibility and content design to LocalGov Drupal development. As digital transformation accelerates, our clients have been asking for more—more support in AI, Intelligent Automation, and large-scale service design to enhance operational efficiency and user experience.
To meet this demand, we are excited to announce our strategic merger with Invdev, an experienced technology agency specialising in AI, Intelligent Automation, Drupal, and Microsoft 365 for the public sector. This move significantly enhances our technology expertise while strengthening our commitment to delivering exceptional digital experiences. This merger allows us to support our customers on a larger scale, ensuring they can fully harness the power of AI, automation, and technology-driven efficiencies without compromising the user-first approach they expect from us.
What does this mean?
- End-to-End Service Transformation: We now offer fully integrated digital transformation services, bridging the gap between human-centred design and emerging technologies like AI and Intelligent Automation.
- Optimised Operational Efficiency & User Experience: We’re committed to carefully crafting service designs that improve processes, reduce costs, and enhance customer satisfaction.
- Expanded Capabilities, Same Expertise: Our core services in User Research, Accessibility, Content Design, and LocalGov Drupal remain at the heart of what we do—now augmented with Intelligent Automation, AI, and advanced technology integration to support evolving customer needs.
Quote from Jamie Garrett:
“This merger is a game-changer for our clients, listening to their needs as they look to transform their digital services with AI and automation. The conversations that our customers are having with their citizens and their consumers is changing drastically, day by day. By combining our expertise in UX, Accessibility, and Content/Service Design with cutting-edge technology capabilities, we can now deliver truly end-to-end digital transformation. We are continuing to put users first while leveraging AI and Intelligent Automation to create better services, greater efficiency, and more meaningful customer experiences.”
Quote from Nqobile Dube:
“Technology is the driving force behind modern digital transformation—but without the right strategy, it can’t deliver real impact. By merging, we are bringing together deep technical expertise in AI, automation, and cloud platforms with Invuse’s established strengths in UX, accessibility, and service design. This ensures that organisations can seamlessly integrate innovative technology into their services without losing sight of the end user.”
We are excited for this next chapter and look forward to continuing to deliver the high-quality, user-focused solutions our clients rely on—now with even greater impact.
To discuss the services Invuse offer, get in touch at enquiries@invuse.com or sign up to our newsletter for the latest news and updates from Invuse at Newsletter Sign Up